What We Collect and Why We Hold It
We collect the information you provide when registering — your name, email address, contact number, and the payment method you connect, whether that is Touch 'n Go eWallet, Boost, or GrabPay. Transaction records are kept to process deposits, verify withdrawals, and resolve any payment queries you
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raise through live chat or email support. Device identifiers and session data are logged automatically each time you access the platform via mobile browser; this helps us detect unusual login patterns and keep your account secure. We do not sell, rent, or trade your personal data
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to marketing companies or unrelated third parties. Where we engage third-party payment processors to handle wallet transactions, those processors operate under data agreements consistent with our own. Your data is held for as long as your account remains active and for a period thereafter as required
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by applicable law — what applies to you depends on local law and is available where local law permits. If you have questions about a specific retention period, our support team can clarify over live chat.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.